Last updated: 14 November 2026

In Short

This website, ozstreamtv.com, is run by OzStream TV (“we”, “us”). We only collect what we need to answer your questions, set up your trial or plan and process your order. We never sell your personal information, and this website does not use advertising trackers, analytics scripts or marketing pixels.

What We Collect and Why

• Messages you send us on WhatsApp or by email: your name or number, your email address, your device and anything you tell us. We use this to reply, set up your free trial, send your login and help you.
• Order details: the plan you choose, the date, the email or WhatsApp number you ordered with and your payment method. We use this to deliver the service, handle renewals and refund requests, and keep basic records.
• Comments: if you comment on an article, we receive the name and email you enter, your comment, and your IP address and browser details, which help us block spam.
• Technical data: like most websites, our web host keeps standard server logs (IP address, pages visited, date and time) for security and to keep the site running.

Payments

Card, PayPal and crypto payments are processed by the payment providers you use. We do not store your full card number. Those providers have their own privacy policies, and we only receive the confirmation details we need to activate your plan.

Cookies

We do not set marketing or analytics cookies. Services you open from our pages, such as WhatsApp, may use their own cookies under their own policies. If you leave a comment, WordPress may offer to remember your name and email in a cookie on your device.

Who We Share Information With

We do not sell or rent your information. We only share it when needed to run the service, for example with:

• our hosting provider, which stores the website and its logs;
• payment providers, to process your payment or refund;
• messaging services such as WhatsApp and email providers, when you contact us through them;
• authorities, if the law requires it.

Overseas Storage

Our website is hosted by an international hosting provider, and services like WhatsApp operate worldwide, so your information may be stored or processed outside Australia. We take reasonable steps to protect it, but no online service is completely risk-free.

How Long We Keep It

We keep messages and order records only as long as we need them for support, refunds and legal or accounting requirements. After that we delete them or remove identifying details. You can ask us to delete your information sooner.

Your Rights

Under the Australian Privacy Principles in the Privacy Act 1988 (Cth), you can:

• ask what personal information we hold about you;
• ask us to correct it or delete it;
• withdraw your consent to us using it;
• complain to the Office of the Australian Information Commissioner (OAIC) if you are not happy with how we handled your complaint.

To make a request, use our contact page or message us on WhatsApp. We will reply as soon as we can.

Children

Our website and services are intended for adults. We do not knowingly collect personal information from children.

Links to Other Websites

Our pages may link to other websites, such as WhatsApp. We are not responsible for their privacy practices, so please read their policies.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top shows the current version.

Contact

Questions about privacy? Use our contact page or message us on WhatsApp.