Your login details: most player apps ask for a username, password and server URL (Xtream Codes). A few use one M3U playlist link instead. You will find both in your welcome message.

Amazon Fire TV Stick

1. Go to Find → Search and look up the player app we recommended.
2. Can’t find it in the Amazon Appstore? Install Downloader, then turn on Settings → My Fire TV → Developer Options → Install unknown apps for it.
3. Type the download code from your welcome message into Downloader and install the app.
4. Open the app, pick Xtream Codes and enter your login exactly as written.
5. Give the channels and TV guide a moment to load, then add your favourites.

Samsung & LG Smart TVs

1. Open the TV’s app store – Apps on Samsung or the LG Content Store on LG.
2. Install the IPTV player we suggested for your model.
3. If the app shows a device ID or MAC address, send it to us on WhatsApp.
4. Add your login (or we link your playlist for you), then restart the app.

Android TV, Google TV & Android Boxes

1. Open the Google Play Store on your TV or box.
2. Install the player app we recommended.
3. Choose Xtream Codes or M3U and fill in your details.

iPhone, iPad & Apple TV

1. Download the recommended player from the App Store.
2. Add a new playlist or login using your details.
3. Want it on the big screen? Install the same app on Apple TV, or use AirPlay from your iPhone.

Android Phones & Tablets

1. Install the recommended app from Google Play.
2. Sign in with Xtream Codes or your M3U link.
3. Switch on auto-rotate and enjoy full-screen TV wherever you are.

Windows & Mac Computers

1. Download the desktop player we recommend.
2. Add your login or playlist link.
3. Choose a channel, a movie or a series and hit play.

MAG Box

1. Send us the MAC address printed on the sticker under the box.
2. Go to Settings → System settings → Servers → Portals.
3. Paste the portal URL from your welcome message into Portal 1, save and reboot.

Five Tips for a Smooth Picture on NBN

• Connect your TV or streaming stick to the modem with an Ethernet cable when you can.
• On Wi-Fi, use the 5 GHz band and keep the modem close to the TV.
• Restart your modem and device about once a week.
• Clear the app cache if channels begin to stutter.
• Keep the player app and your TV software up to date.

Still having trouble? Our help centre answers the most common questions, or just message us and we will help.